Blue Sky Express

Privacy Policy

Blue Sky Express (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our travel and tourism services, or cargo services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We collect different types of personal and non-personal information to provide and improve our services.
 
A. Personal Information
 
We may collect the following personal data when you interact with us:
  • Full Name
  • Contact Information (Phone Number, Email Address, Postal Address)
  • Passport or ID Information (for travel bookings and visa processing)
  • Payment Information (Credit/Debit Card Details, Bank Details)
  • Travel Itineraries, Booking History, and Preferences
  • Cargo Shipment Details (Sender & Receiver Information, Shipment Content, Destination)
  • Any other information you provide while using our services
 
B. Non-Personal Information
 
We may also collect non-personal data automatically, including:
  • IP Address
  • Browser Type and Version
  • Device Information
  • Website Usage Data (Pages Visited, Time Spent, Click Patterns)
 
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the collected data for the following purposes:
  • To process travel bookings, visa applications, and cargo shipments
  • To communicate with you regarding your inquiries, bookings, and shipments
  • To facilitate secure payment processing
  • To improve our website, services, and customer experience
  • To send promotional offers, newsletters, and service updates (with your consent)
  • To comply with legal obligations and prevent fraudulent activities

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it with:
  • Service Providers & Partners (Airlines, Hotels, Cargo Carriers, Travel Insurance Providers)
  • Payment Processors (for secure transactions)
  • Government Authorities (when required for visas, customs clearance, or legal compliance)
  • Third-Party Marketing Platforms (only if you consent to receive promotions)
 
We ensure that all third parties handle your data securely and comply with relevant data protection laws.

4. Data Your Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:
  • Encryption of sensitive data
  • Secure payment gateways
  • Restricted access to personal data
  • Regular security audits
 
While we strive to protect your data, we cannot guarantee 100% security due to the nature of online transactions.

5. Your Rights & Choices

You have the right to:
  • Access Your Data: Request a copy of your personal information.
  • Correct Your Data: Update or rectify incorrect information.
  • Delete Your Data: Request deletion of your personal information (subject to legal obligations).
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
To exercise your rights, contact us at blueskyexpress1@outlook.com.

6. Retention of Data

You have the right to:
  • Access Your Data: Request a copy of your personal information.
  • Correct Your Data: Update or rectify incorrect information.
  • Delete Your Data: Request deletion of your personal information (subject to legal obligations).
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
To exercise your rights, contact us at blueskyexpress1@outlook.com.

7. Cookies & Tracking Technologies

We use cookies to:
  • Enhance website functionality
  • Analyze user behavior and improve services
  • Offer personalized content and advertisements
 
You can manage cookie settings in your browser. Disabling cookies may affect website performance.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal information.

9. International Data Transfers

If you use our services from outside Blue Sky Express, your data may be transferred and processed in locations with different data protection laws. We ensure compliance with applicable laws when handling such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. We encourage you to review it regularly.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us 

Quick Answers

Your Common Queries Answered With Additional FAQs

What services does your company provide?

We offer cargo services, travel and tourism packages, insurance solutions, and a variety of packaging materials.

How do I get a quote for your services?

You can request a quote through our website, mobile app, or by contacting our customer service team.

What is your process for handling cargo shipments?

We pick up, pack (if required), ship, and deliver your cargo safely while keeping you updated with tracking.

Do you provide travel packages to international destinations?

Yes, we offer both domestic and international travel packages tailored to your preferences.

What types of insurance do you offer?

We provide travel insurance, cargo insurance, and personal accident coverage.

Do you sell eco-friendly packaging materials?

Yes, we offer eco-friendly packaging solutions, including recyclable and biodegradable options.

Do you assist with visa applications and travel insurance?

Yes, we provide visa assistance and travel insurance services for your convenience.

How can I place a bulk order for packaging materials?

You can place bulk orders by contacting us directly or through our website.

What is your cancellation and refund policy for bookings?

Our cancellation and refund policy varies by service. Please check the specific terms or contact our support team for details.

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